Connect with us


How Your Business Could Retain Customers With Modern Tech

Customer retention is incredibly important if you want to succeed in the business world. Research shows that almost 80% of sales in the average company come from existing buyers. That means you need to keep people spinning on your wheel, and that requires the use of modern tech. Today, you’re going to learn how you can use computer devices to encourage customers to spend more cash. Sometimes you just need to keep your company in the forefront of their minds. Thankfully, that is much easier today than it once was.

  • Build mailing lists


Every business owner should send marketing emails to their customers once each week. That means you need to build a large mailing list and purchase some software to handle the process. In most instances, you can automate everything to save time. Whenever someone makes a purchase through your website, just add their details to your database. You have to include a link at the bottom of each email that gives them the option to unsubscribe. However, most people aren’t going to do that, and so your mailing list will grow fast.


  • Send text messages

There are many SMS API tools you could use to stay in touch with your customers. Some of you might use them already when providing information about delivery times for product purchases. Linking an SMS API to your website or application will mean you can send multiple messages at the same time. You can also keep track of the times they were delivered to your customer’s devices. The basic rule of thumb is that you need to ensure your customers and clients are always thinking about your brand.

  • Run video conferences

Some business owners benefit from running free live video conferences online. That is especially a good idea if you sell complex products to a niche market. Explaining the ins and outs of your product design and answering questions in real time is a good idea. It will encourage more people to make purchases, and it will personalise your operation. Consumers tend to feel more confident when purchasing from a brand of which they are familiar. So, don’t be afraid of putting your face on the business name and letting people learn more about you.

  • Launch a forum

For whatever reason, millions of people like to discuss their favourite subjects via online forums. Perhaps you could launch one dedicated to matters within your industry? You can add information that helps to exert your authority, but you can also learn a lot about your customers. People will publish posts about issues and recent news which could save you a lot of time and effort. When you know what people want to hear, it’s easier to satisfy their needs.

Now you know how to retain your customers using modern tech, there should be nothing standing in your way. Failure to take heed and implement the tips on this page could mean your business never succeeds. Just remember to keep in touch with your customers, and everything should be fine. Of course, there are many alternative techniques you could try. We just wanted to list the most popular.



Continue Reading


Articles4 months ago

Why Your Atlanta based Business Needs a Cutting-edge Mobile App?

The emergence of smartphones has literally changed the way people conduct business in Atlanta. Today business is no longer confined...

Gadgets9 months ago

Top Tech Gadgets for Garden Lovers

The future of gardening is drawing closer and closer, as innovative ideas and inventions are changing the way we approach...

Smartphones1 year ago

Monitoring Smartphone Activities via Hoverwatch

Concerned about who your child is talking to on their cell phone? Well now you no longer have to be...

Articles1 year ago

Everything You Need To Know About The Future Of Apple Inc.

Ten years ago this year, Apple wowed the world with the first smartphone, the iPhone. The leap in technology that...

Articles1 year ago

How Your Smartphone Can Save Your Daily Commute

The commute to work is never fun. Hopping on a train is not the best way to start the day,...

Articles1 year ago

5 Essential Tips to Keep Your Smartphone Safe

Many people around the world rely on their smartphones for a variety of things. Whether it’s checking your bank balance,...

Articles1 year ago

When Did You First Realize You Couldn’t Live Without Your Smartphone?

It’s an interesting question, isn’t it? Chances are you probably can’t point to a single event. Rather, the more you...

Smartphones2 years ago

Appy Days: Get Your Smartphone Rockin’ All Week With These Classic Downloads

The invention of the smartphone has revolutionized the world as we know it. Whether your iPhone or Android doesn’t matter,...

Articles2 years ago

Simple Things That Could Be Damaging Your Smartphone

Smartphones have become something that many of us will not leave home without. They keep us in constant contact with...

Articles2 years ago

The Case for the Custom Smartphone Case

You can’t judge a smartphone by its case. Or can you? Come to think of it, there’s nothing more to...