Connect with us

Articles

A Guide To Choosing The Best Phone System For Your Business

Many businesses don’t usually give much thought to the telephone systems they have set up in their premises. But the thing is, the telephone is an important piece of kit that should be treated the same as any other vital business equipment.

Image Credit

By choosing the right telephone system for your needs now rather than later, your business will not have to be concerned about upgrading or the extra costs associated with that.

There are many telephone systems and vendors on the market these days, so in order to make an informed decision about who and what you are going to use, you should check out this helpful guide to choosing the best phone system for your business:

What are your requirements?

As with any other purchases your business makes, you will need to carefully consider what your requirements are.

Here are some key points that you should cover when deciding upon a telephone system:

  • How many employees will you have within the next 12 months – if you are likely to have 50 or more employees in a year’s time, then you should consider investing in a dedicated PBX (private branch exchange);
  • What facilities are needed – for example you might want a telephone system that supports conference calls, one-touch dialling, or the ability to use a headset;
  • How many calls are likely to be made – if you anticipate a high volume of outbound calls will be made, then you should consider VoIP (Voice over Internet Protocol) telephones to save on call costs;
  • How often will calls be made from business mobiles – a package deal that includes landline calls and low cost or free calls from mobiles to the office would be useful here;

Understanding the terminology

The world of telephony is full of acronyms and terms that will wash over most people’s heads, so when checking out the best deals for your business you should make sure you understand some common terminology used. Here are some common examples and what they mean:

  • PBX – private branch exchange. Essentially a system of telephones in a building connected to a switchboard, with each phone having an extension number and often a direct dial number attached. Used in large premises of 50 users or more;
  • KSU – key system unit. Similar to a PBX, but more commonly used in the premises of smaller businesses;
  • VoIP – Voice over IP. A methodology or way of making and receiving voice calls over the Internet.
  • ISDN – Integrated Services Digital Network. Used in conjunction with large PBX and VoIP systems.

Landline or VoIP for calls?

Landline systems have been the preferred choice of voice communications for businesses around the world, but VoIP brings in a much cheaper alternative. The tradeoff with VoIP is that the call quality can vary on a regular basis, whereas this doesn’t happen much with landlines (unless there is a physical fault on the line somewhere).

Also if you use VoIP over a shared broadband Internet connection, call quality can really suffer and in some cases calls can even be dropped if someone on your network is downloading or uploading files at the same time as your calls.

Getting the best deal

If you are looking for telephone systems, you should make sure that you shop around for the best deal. The best place to do this is online, and don’t be afraid to tell vendors that you can get better deals elsewhere, as they will often try and match the price of your best quote in order to win your custom.

Continue Reading
Click to comment

You must be logged in to post a comment Login

Leave a Reply

Smartphones

Articles3 months ago

Why Your Atlanta based Business Needs a Cutting-edge Mobile App?

The emergence of smartphones has literally changed the way people conduct business in Atlanta. Today business is no longer confined...

Gadgets8 months ago

Top Tech Gadgets for Garden Lovers

The future of gardening is drawing closer and closer, as innovative ideas and inventions are changing the way we approach...

Smartphones1 year ago

Monitoring Smartphone Activities via Hoverwatch

Concerned about who your child is talking to on their cell phone? Well now you no longer have to be...

Articles1 year ago

Everything You Need To Know About The Future Of Apple Inc.

Ten years ago this year, Apple wowed the world with the first smartphone, the iPhone. The leap in technology that...

Articles1 year ago

How Your Smartphone Can Save Your Daily Commute

The commute to work is never fun. Hopping on a train is not the best way to start the day,...

Articles1 year ago

5 Essential Tips to Keep Your Smartphone Safe

Many people around the world rely on their smartphones for a variety of things. Whether it’s checking your bank balance,...

Articles1 year ago

When Did You First Realize You Couldn’t Live Without Your Smartphone?

It’s an interesting question, isn’t it? Chances are you probably can’t point to a single event. Rather, the more you...

Smartphones2 years ago

Appy Days: Get Your Smartphone Rockin’ All Week With These Classic Downloads

The invention of the smartphone has revolutionized the world as we know it. Whether your iPhone or Android doesn’t matter,...

Articles2 years ago

Simple Things That Could Be Damaging Your Smartphone

Smartphones have become something that many of us will not leave home without. They keep us in constant contact with...

Articles2 years ago

The Case for the Custom Smartphone Case

You can’t judge a smartphone by its case. Or can you? Come to think of it, there’s nothing more to...